YASMIN MOHD ADNAN; ZARITA AHMAD BAHARUM; ABDUL GHANI SARIP. Effective Complaint Handling for Strata Residential Property Managers. [s.l.] : Penerbit UTHM,2026. Disponível em: https://monograph.uthm.edu.my/index.php/penerbituthm/catalog/book/607. Acesso em: 26 aug. 2026.