Yasmin Mohd Adnan, Zarita Ahmad Baharum, Abdul Ghani Sarip. Effective Complaint Handling for Strata Residential Property Managers [Internet]. Penerbit UTHM; 2026 [cited 2026 Aug. 26]. Available from: https://monograph.uthm.edu.my/index.php/penerbituthm/catalog/book/607